Inside Sales Representative

Roles & Responsibilities

Key Responsibilities

Generate and qualify leads through calls, emails, and online channels

Promote IT products and services to potential clients

Understand customer needs and propose suitable solutions

Maintain and update customer details in the CRM system

Follow up on inquiries, proposals, and quotations

Achieve monthly and quarterly sales targets

Coordinate with the technical and sales teams for deal closure

Prepare basic sales reports and forecasts

Key Requirements

Diploma or Degree in Business, Marketing, IT, or a related field

Minimum 1–2 years of experience in inside sales or IT sales (freshers may be considered)

Basic understanding of IT products/services (Cloud, Software, Hardware, or IT solutions)

Strong communication and negotiation skills

Proficiency in MS Office and CRM tools

Ability to work with targets and deadlines

Good interpersonal and customer-handling skills